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From Evaluations to Upgrades,
Here Are WhatsUp Event Alarm ® FAQs


Evaluating WhatsUp Event Alarm

Q: Is the evaluation software fully functioning?
A: Yes - for up to 50 machines.


Purchasing WhatsUp Event Alarm

Q: I have event logs from 20 servers and 97 workstations that I want to monitor. WhatsUp Event Alarm however runs on only my machine. How many licenses do I need?
A: WhatsUp Event Alarm licensing is based on the number of servers and/or workstations from which logs are being generated for monitoring. Therefore, you would need 25 server licenses and 100 workstation licenses.

Q: I have event logs from 15 servers, as well as 10 syslog devices that I want to monitor on my network. WhatsUp Event Alarm however runs on only my machine. How many licenses do I need?
A: WhatsUp Event Alarm licensing is based on the number of servers and/or workstations from which logs are being generated for monitoring. Therefore, you would need 25 server licenses, and no additional licenses for your syslogs. As long as WhatsUp Event Alarm is licensed to examine its own Application Log, it can monitor and alert you to syslog messages placed in its Application Log from other network devices.

Q: What kind of tech support is offered?
A: Tech support and upgrades for the first year are included in the pricing and are annually renewable.


Using WhatsUp Event Alarm

Q: Does WhatsUp Event Alarm duplicate the functionality of WhatsUp Gold?
A: No. WhatsUp Event Alarm provides event-based monitoring, whereas WhatsUp Gold focuses on system and performance monitoring.


Upgrading WhatsUp Event Alarm

Q: Are upgrades offered?
A: Tech support and upgrades for the first year are included in the pricing and are annually renewable.

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Dorian is Now Part of Ipswitch's Network Management Division

Dorian Software is now a part of
Ipswitch's Network Management Division
Phone 678.222.3443 | Toll Free 1.866.682.3646 | Fax 413.647.8727
Email sales@doriansoft.com

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Event Alarm is Copyright (C) 2005- 2010 Ipswitch, Inc. Event Alarm is a trademark or registered trademark of Ipswitch, Inc. Microsoft Windows, Microsoft Windows NT, Microsoft Windows XP, Microsoft Windows 2000, Microsoft Windows 2003, Microsoft Windows Vista, Microsoft Windows Server 2008, and Microsoft Windows 7, are trademarks or registered trademarks of the Microsoft Corporation. All other trademarks are the trademarks of their respective companies.
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